American Categorical Firm (NYSE:AXP) Bernstein forty first Annual Strategic Choices Convention Might 29, 2025 2:30 PM ET
Firm Contributors
Steve Squeri – CEO
Convention Name Contributors
Rob Wildhack – Autonomous Analysis
Rob Wildhack
All proper. Good afternoon, everybody. Thanks for becoming a member of. My title is Rob Wildhack. I cowl shopper finance within the playing cards right here at Autonomous. We’re very excited to have Steve Squeri again with us at the moment. Steve is the CEO and Chairman of American Categorical. These are roles he is held since 2018. Steve can also be a 40-year veteran of the corporate, so congratulations on that milestone, Steve.
Steve Squeri
Thanks.
Rob Wildhack
We’ve Pigeonhole for the Q&A, so you may submit your questions there straight. You possibly can vote on questions which have already been submitted after which we are able to get them as much as Steve. However now we are able to get began.
Steve, you highlighted in your Annual Letter this 12 months that, that is Amex’s one a hundred and seventy fifth anniversary, which is kind of an achievement by itself. Many high-end manufacturers, they arrive and so they go, however American Categorical over virtually two centuries has not wavered. Why is that? What’s it in regards to the Amex model that is led to that endurance?
Steve Squeri
Effectively, thanks for having Amex right here at the moment and me particularly. Look, 175 years, not a variety of corporations are round that lengthy. And I believe it’s a must to return in our historical past, we began as a freight forwarding firm. And we have been FedEx earlier than. FedEx was FedEx mainly, besides we did it on horses.
After which, we moved via and received into monetary companies with cash orders and traveler’s checks after which in journey and so forth. However in case you take a look at the historical past, I believe it is all the time been about buyer targeted innovation. And I believe that is what’s actually
