Sonos has formally appointed Tom Conrad as CEO, the corporate introduced on Wednesday. Conrad took over as interim chief government in January following the corporate’s disastrous app launch in Could 2024, which led to the resignation of former CEO Patrick Spence. Now, Conrad says he’s prepared to start out “imagining the subsequent technology of experiences” at Sonos that he mentioned in our interview earlier this 12 months.
In a letter to staff, Conrad writes:
As we speak isn’t about dropping the phrase interim from my title. As we speak is the day we flip the web page to a completely new chapter, at the moment is the day we start our reinvention, and at the moment is the day we return to absolutely the give attention to excellence and the customer-first ideas that had been the founding values of our firm 20 years in the past.
Whereas underneath Conrad’s management, Sonos laid off round 200 staff as a part of plans to reorganize the corporate into “flatter, smaller, and extra targeted groups,” and likewise ended its collaboration with Ikea on Symfonisk audio system. In March, the corporate launched an initiative to deal with consumer complaints in regards to the app, and likewise launched main software program updates for its Ace wi-fi headphones and Arc soundbar.
Conrad has served on Sonos’ board of administrators since 2017 and was additionally the chief product officer of the short-lived streaming service Quibi.
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