U.Ok. retail big Marks & Spencer has confirmed hackers stole its clients’ private data throughout a cyberattack final month.
In a quick assertion with London’s inventory alternate on Tuesday, the retailer mentioned an unspecified quantity of buyer data was taken within the knowledge breach. The BBC, which first reported the corporate’s submitting, cited a Marks & Spencer on-line letter as saying that the stolen knowledge consists of buyer names, dates of beginning, residence and electronic mail addresses, cellphone numbers, family data and on-line order histories.
The corporate additionally mentioned it was resetting the web account passwords of its clients.
Marks & Spencer continues to expertise disruption and outages throughout its shops, with some grocery cabinets remaining empty after the hack affected the corporate’s operations. The corporate’s on-line ordering system for patrons additionally stays offline.
It’s not clear what number of people’ knowledge was stolen in the course of the hack. When reached by TechCrunch, Marks & Spencer spokesperson Alicia Sanctuary wouldn’t say what number of people are affected and referred TechCrunch to its on-line assertion. Marks & Spencer had 9.4 million on-line clients as of 30 March 2024, per its most up-to-date annual report.
A ransomware and extortion gang referred to as DragonForce reportedly took credit score for the cyberattacks on a number of U.Ok. retail giants, together with Marks & Spencer, per media studies.
U.Ok. retailers the Co-op and Harrods have been additionally focused by hackers at across the identical time as Marks & Spencer was hacked. The Co-op initially mentioned there was no proof that knowledge was compromised, however later mentioned the hackers had stolen buyer knowledge.
The BBC reported final week that DragonForce claimed it had the non-public data of 20 million individuals who signed as much as Co-op’s membership program, together with present and former members.
The U.Ok. Nationwide Cyber Safety Centre mentioned final week that it was “working with the victims and legislation enforcement colleagues” to know extra concerning the hacks.
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