The menus in your subsequent Uber Eats order could also be embellished utilizing generative AI. The meals supply service is rolling out new options that purpose to assist companies promote and talk with prospects, which embrace AI additions to menu descriptions, meals photographs, and evaluate summaries, together with a stay chat device and funds for user-submitted photographs.
The AI instruments can be utilized to generate descriptions for menu objects and summarize buyer evaluations to shortly spotlight suggestions concerning areas of the enterprise that want enchancment. Uber Eats additionally says it’s utilizing AI to “detect and improve low-quality meals photographs” on menus, both by making modifications to lighting, decision, and framing, or enhancing the meals onto totally different plates or backgrounds. The instance photographs offered by Uber Eats counsel that this function might also use generative AI to make changes to the meals itself, equivalent to increasing it or filling in any gaps when digitally re-plating.
For menu objects that don’t have any photographs in any respect, Uber Eats may also now permit prospects to add {a photograph} of their very own order when leaving a evaluate. The function is launching globally, and could be accessed by tapping the “add photographs” choice on the speed order display screen. Clients within the US, UK, Canada, and Mexico could obtain a cost in Uber in-app credit if their photographs are printed.
Lastly, Uber Eats is introducing a brand new Stay Order Chat function that permits companies to contact prospects immediately to assist resolve any points with orders earlier than they’re despatched out. As soon as an order has been acquired, retailers can then provoke real-time communications to make clear any particular requests, examine dietary or allergy necessities, or inform them of out-of-stock objects to debate alternate options.
The user-uploaded photographs and Stay Order Chat options may present prospects with a greater concept of what to anticipate from their orders earlier than they arrive at their door. AI-generated and manipulated content material could be unpredictable, nevertheless, and we gained’t know the way dependable these instruments are till they begin showing on menus.
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